Frequently Asked Questions

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What is the minimum quantity of the order？

Answer: The purchase volume of mixed products is 4 tons

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What payment methods do you accept?

Answer: We accept payment terms such as TT, L/C, DP, Western Union, Paypal, etc.

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What certificates do your products have?

Answer: Our products have FM/UL certificates, and we cooperate with third-party quality inspection certification before the factory, such as SGS,TUV

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Do product packaging cartons and labels support customization?

Answer: Packaging cartons and labels can be customized according to customer requirements.

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What are the packaging methods of the product?

Answer: The packaging of the product includes carton packaging, pallet packaging, wooden box packaging, and woven bag packaging.

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How long is the delivery time of the order？

Answer: The delivery time for general orders is about 30 days. If the order is urgent and we have stock, around 7 days.

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Is it possible to deliver to the designated warehouse?

Answer: The port of departure of our goods is generally Tianjin Port or Qingdao Port. We can transport the goods to designated warehouses, such as Yiwu, Guangzhou, etc.

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What are the series of your products?

Answer: Our products are divided into heavy series, medium series and light series according to different markets and standards. In order to buy more competitive products for you, please communicate your purchasing needs with the salesperson.

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Does the purchased product support customization?

Answer: The product supports customization, but there are purchase quantity requirements and mold costs. For details, please consult the salesperson.